National Action Financial Services scam

Oh, here we go again. Just as I’ve stopped getting calls from the fake company “Account Services“, I started getting robot calls from a collection agency called National Action Financial Services. They’re a real company, but they don’t ask for anyone by name on the messages they leave. It turned out they were after the person who had my phone number before I got it – I still get calls for him, and it’s been my number for years – but I certainly don’t owe anyone any money.

National Action Financial Services scam

But then I did some research and found out it may be worse than I thought:

National Action Financial Services, Inc. Abusive-rude and took money that wasn’t owed to them-Bank of America didn’t get any of the money that I had paid on my account.

Some consumers feel this company is actually making up fake debts and trying to scare them into paying, and then the company keeps the money. One customer reports they told him he owed money to a Blockbuster in Ohio, but he’d never been to Ohio and never had a Blockbuster account. That didn’t stop the company from harassing him by phone and letter. For some reason, there are a lot of Blockbuster debts mentioned in these stories. It could be this is who Blockbuster uses to collect, or it could be a scam rigged by someone who figures everyone has a Blockbuster account.

I’m lucky enough not to owe anyone any money, so I knew when I got a call from them that it was baloney, mistaken identity or another auto-dialer scam. But if you do owe anyone money, I would suggest do not deal directly with this collection agency. They have threatened to sue consumers for not paying debt that’s beyond the statute of limitations and have an all-round bad reputation. Find out who they claim you owe, and contact that company or person directly to work out your payment.

If you’re not the person they think you are, you can get your number pulled from their database, call 716-565-1020 or 1-866-529-1899. I tried this fairly recently, but it seems to have worked so far. I was getting daily calls, and now I haven’t had any in three days.


  1. julie says

    i do owe a debt this company has, and I called to ask them to extend for three weeks depositing a check i gave them over the phone and the woman Mrs Malone told me “borrow the money” be a “woman of my word” stop with this nonsense and other degrading stuff and then hung up on me! i called back and I actually never could get her to let me arrange a date to pay my whole balance in three weeks when i get paid. I had only made this arrangement once and it wasn’t like i kept putting it off.. they are real lowlifes, and what’s really funny, is I couldnt’ even get her to take my money! i was calling to arrange a payment i could make! She kept talking over me and talking down to me and wouldn’t even listen.

    i think she personally wasn’t going to make any money on working with me because it was someoene else i had made the arrangement through, and they were making her take the call, so she didn’t even try to be respectful, and they really showed their true colors.

    now, after reading this i’m wondering who I can pay, since I’m worried they are not reputable.

  2. SnappyLiving says

    Julie, good luck! If you end up paying them, document everything thoroughly. Make a copy of any check you send them. Write down phone calls and dates and the names of people you spoke to.

  3. mike says

    This company has many many complaints in the last 36 months they had 232 complaints made to the BBB only 96 of those were resolved. My advice is to just hang up and repeatedly call them back and harass them the way they harass others, they hate it and get angry and they get a taste of what they dish out!

  4. Penny says

    We keep getting automated calls from a Mr. Lynch and when you call back it’s a voice mail. Doesn’t say who the call is for or anything. I don’t even think it’s for us as we are current on everything…’s just irritating to keep getting these stupid calls. Nothing in writing….we have no earthly clue what this is about….

  5. R. Powell says

    I just called the 2nd # you gave that you said seemed to have given you satisfaction thus far. The person who answered said the number was no longer in their system. (Right.) He asked who called. I told him a “Mr. Lynch.” Then, he said he’d transfer me to someone else who would take the # out of the system. Of course the line went “dead” and I got that message that says, “If you would like to make a call . . .”
    Also, the guy wouldn’t let me say anything. He kept cutting me off when I tried to answer.
    So, they aren’t really attempting to make any corrections. And, calling them back does absolutely no good, even to “harass” them. (I called the # that “Mr. Lynch” left a couple of times and I never even got to a person before I got the , “If you would like to make a call . . . ” message. Thus, even calling them to take up their time doesn’t work.
    I figured someone was trying to find out when I was home and hot . . . :(
    (I called the 1st # you gave and never got an answer at all, BTW.)

  6. joan smith says

    they tried to harrass me, I sent then a cease calling letter return receipt and they didnt call anymore. If they call after the alloted days after signing for the receipt. You can get a cool 3,000 or they know they will be sued.

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