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How to console a friend

A friend has some bad news, and he’s just shared it with you. It’s truly bad news, as opposed to the usual car trouble, job complaints or girlfriend issues. Someone he love has died, or he’s just been given a terrifying medical diagnosis, or he’s been the victim of a crime. What do you say …

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Negotiating: it’s in your tone of voice

One of the great secrets of negotiation is how your tone of voice affects the other person’s perception of your mood. Whether you’re in sales or just a customer trying to get a company to do right by you, there are several tips I’ve found very effective over the years: Keep your pitch low. Don’t …

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Get conversational in a foreign language for free

Speaking more than one language can be personally fulfilling. It may also give you an advantage in the job market. It takes discipline and work to learn a new language, but if you’ve looked into classes or language learning CDs and books and gotten the impression it would cost hundreds of dollars just to get …

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Tips for what to do if you get laid off

Even though the economy is supposedly starting to look up, layoffs are still happening. Some of the layoffs are due to the economy, but even companies that are making money are laying people off, and it doesn’t seem to matter how talented or loyal you are, or whether you’d voluntarily take a pay cut. For some …

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